What will my shipping experience be like?

Once your order has been processed, it will be shipped via our partnering courier companies such as Epacket, USPS and local postal offices. You will receive a shipping confirmation email with your shipping details and a tracking number which you can use to track your order online. When ordering more than one item these may be sent out in separate packages at no additional shipping cost. Each shipment will be given a unique tracking number and you will be notified via our automated tracking system.

 

Where do you ship too? How long does it take?

Delivery times vary according to location, and are estimated as follows:

• United States | 4-8 days after processing. 
• Australia, Belgium, Brazil, Canada, Germany, Italy, Japan, New Zealand, Singapore, Spain, Sweden, Switzerland | 12-24 days after processing.
• Austria, Finland, Hungary, Ireland, Malaysia, Norway, Portugal, Saudi Arabia, Turkey, Thailand, United Kingdom, Vietnam | 20-40 days after processing.
• Israel, Lithuania, Mexico | 24-53 days after processing.

Processing Times: Items will ship within 2-7 business days. We do our best to ship as soon as possible and often you will receive your order the earliest possible date. (THIS IS EXCLUDING ALL BAY BOWS, READ BELOW.)

Bay Bow Processing Times: At ALL times, our Bay-Bay Bows will be shipped separately. Why you Ask? Because, They will always be shipped from our overseas warehouse. We do this to ensure our Bows are able to be sold to our US and our overseas customers, without super HIGH shipping costs!!

Please Note: All shipping days are based on our business days (Monday - Friday). These are average times & packages can & sometimes may take longer. However, If you are a US customer and have not received your item(s) within the time frame of 30 business (Monday through Friday) days, you will be eligible for a Full Refund. If you are a customer outside of the US and have not received your item(s) within 60 business (Monday through Friday) days, you will be eligible for a Full Refund.