Sizing typically runs TRUE TO SIZE.
However, You can access a detailed sizing chart at the bottom of the page. You will find a tab that states "HELP" and below that tab includes the tab "SIZING CHART."
Shipping & Delivery
We ship worldwide and offer 4.99 shipping as standard for all orders or FREE when you spend over 29.99. Once your order has been processed, it will be shipped via our partnering courier companies such as Epacket, USPS and local postal offices. You will receive a shipping confirmation email with your shipping details and a tracking number which you can use to track your order online. Items may require collection from your local post office according to your local postage system. Please be sure to take your ID and delivery notification upon collection. When ordering more than one item these may be sent out in separate packages at no additional shipping cost. Each shipment is given a unique tracking numbers and you will be notified via our automated tracking system.
Delivery times vary according to location, and are estimated as follows:
United States | 1-3 weeks from dispatch
Canada, Australia & New Zealand | 2-4 weeks from dispatch
United Kingdom & Europe | 2-4 weeks from dispatch
Central/South America | 2-4 weeks from dispatch
Asia & Rest of World | 2-4 weeks from dispatch.
Processing time: Items will ship within 2-7 business days.
We do our best to ship as soon as possible and often you will receive your order much sooner.
However please note that we cannot guarantee delivery times and in the rare case of unforeseen issues with courier or logistics delivery may take up to 6 weeks.
If your order has not arrived within 8 weeks you will be eligible for a full refund.
Unfortuentleny, Bay-Bay Boutique does not offer a returns or exchanges.
Refunds will be given for the following:
- The item is significantly different from that described
- The item is damaged or has defects
-The item has not arrived within the promised delivery period of 8 weeks
We reserve the right to refuse a refund of items when they do not meet the conditions outlined above.
In the case of a faulty, incorrect or defective item please contact us within 14 days at firstname.lastname@example.org with 1.) Your Name. 2.) Your Order Number. 3.) A photo of the item that you are unsattisfied with.
We strive for 100% customer satisfaction, therefore if your item doesn't arrive within our promised delivery period of 8 weeks you will be eligible for a full refund. Please note that refunds will not be given on packages for which the customer has provided an incorrect address. Please double check address details carefully before submitting your order.
Once you send over the required information, We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 day.