Our Pre-Order Policy
Processing Your Pre-Order
All preorder products will have PREORDER as a part of their product name. Each preorder piece has an estimated processing time of 15-30 business days (Monday - Friday) before shipment.
PLEASE NOTE: We do not guarantee 15-30 business days (Monday - Friday) & due to the demand of some piece(s), it can & sometimes will take longer.
If for any reason your preorder does take longer than 30 business days and your order has not been shipped out, you will be eligible for a Refund on the piece(s) that do have delays.
Shipping Your Pre-Order
Once your PREORDER has been processed, it will be shipped via our partnering courier companies such as USPS and local postal offices directly out of Greenville, North Carolina. You will receive a shipping confirmation email with your shipping details and a tracking number which you can use to track your order online. Each shipment will be given a unique tracking number and you will be notified via our automated tracking system.
Where do you ship too? How long does it take?
Delivery times vary according to location, and are estimated as follows:
- United States | 3-5 days after processing. Upgraded Shipping to Priority Mail will arrive in 2-3 Days.
- Australia, Canada, United Kingdom, & Mexico | 7-21 days after processing. Upgraded Shipping to Priority Mail will arrive in 3-7 Days. (We are NOT responsible for any additional border fees.)
An order cannot be modified or canceled once placed. All coupon codes must be applied at the time of purchase.
** ALL SALES ARE FINAL **
Updated on: 12/30/2022